ac76 Privacy Policy

ac76 ("we", "us", "the Platform") is committed to protecting the personal information of every player who uses the ac76 website, mobile site, and associated services accessible at ac76.bio. This Privacy Policy ("Policy") sets out in plain, professional language what personal data we collect from you, the lawful bases on which we process it, how we use it, when and to whom we may disclose it, how we keep it secure, how long we retain it, and the rights you hold in relation to your data. This Policy forms part of your agreement with ac76 and should be read alongside our Terms and Conditions.

By registering an account or using any part of the ac76 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the ac76 platform. For questions about this Policy or to exercise your data rights, please contact ac76 support through the Help section of the website at [email protected].

When you register an ac76 account, we collect your full name, date of birth, registered mobile number (used as your primary identifier), and any additional information you provide during the KYC verification process, such as a national ID card number or passport number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and maintain a compliant player record as required under our internal compliance framework.

To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, ac76 records transaction amounts, timestamps, payment method identifiers (such as your bKash or Nagad mobile number), and transaction reference codes. ac76 does not store full card numbers or full mobile banking PINs. Financial data is used exclusively for processing transactions, investigating disputes, and meeting internal compliance and anti-fraud obligations. All transaction records are maintained in encrypted form.

When you use the ac76 platform, our systems automatically collect technical information about your device and session, including your IP address, device type and operating system, browser or app version, pages or game sections visited, session duration, and in-game activity logs. This data is used to deliver a stable, personalised platform experience, detect and prevent fraudulent or abnormal activity, and improve platform performance. IP address data may also be used to detect prohibited access from restricted jurisdictions.

ac76 uses cookies and similar tracking technologies to maintain your login session, remember your platform preferences, and gather aggregate analytics about how the site is used. Cookies do not identify you personally unless you are logged into your ac76 account. You may adjust cookie preferences through your browser settings; however, disabling certain cookies may impair platform functionality such as keeping you logged in between sessions. See the Cookies section below for a full breakdown of cookie types used on ac76.

Your personal data is used to create and maintain your ac76 account, verify your identity and age eligibility, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, deliver game and betting services, notify you of account-related updates (such as deposit confirmations and withdrawal status), and respond to your support requests. These uses are necessary to perform the contract between you and ac76, and to deliver the services you have signed up for.

ac76 uses personal data to meet its internal compliance obligations, which include identity verification (KYC), anti-fraud checks, detection of multi-account behaviour, and monitoring for activity patterns that may indicate problem gambling. Where required, ac76 may also use personal data to investigate chargebacks, resolve disputes between players, and enforce the Terms and Conditions. These activities are carried out based on ac76's legitimate interest in maintaining a safe, fair, and compliant platform for all users.

Aggregated and anonymised usage data is analysed internally to understand how players interact with ac76, identify popular features, pinpoint technical issues, and inform product development decisions. This analytical processing does not identify individual players by name or account. ac76 does not sell individual player data to third-party marketing companies. Where promotional communications are sent, they are based on your account activity and are delivered only through ac76's own channels.

ac76 engages a limited number of trusted third-party service providers to support platform operations, including payment processing partners (bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks), game content licensors (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), identity verification service providers, and cloud hosting and infrastructure providers. These partners receive only the minimum data necessary to perform their contracted function and are contractually prohibited from using ac76 player data for any purpose beyond that function.

ac76 may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by law, court order, or binding regulatory direction. In such cases, ac76 will disclose only the information specifically requested and will, where legally permitted, notify the affected player of the disclosure. ac76 may also disclose data where necessary to protect the safety of users, prevent fraud, or enforce its Terms and Conditions.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in and using the platform. Disabling analytics or preference cookies will not affect core account functionality. ac76 does not use cross-site tracking cookies or share cookie data with advertising networks.

You have the right to request a copy of the personal data ac76 holds about you. Requests will be acknowledged within 5 business days and fulfilled within a reasonable timeframe. ac76 may ask you to verify your identity before releasing data to protect against unauthorised disclosure.

If any personal data ac76 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact ac76 support with the specific information you believe to be incorrect and the correct replacement data. ac76 will review and correct verified inaccuracies promptly.

You may request that ac76 delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where the data has been unlawfully processed. Note that ac76 may be required to retain certain data for compliance, anti-fraud, or dispute resolution purposes even after an erasure request. Where full deletion is not possible, ac76 will explain the reason and confirm what data has been removed.

If ac76 sends you promotional communications based on your account activity, you have the right to opt out at any time by contacting ac76 support. Once an opt-out is confirmed, ac76 will cease sending promotional messages to you. Note that transactional communications — such as deposit confirmations, withdrawal notices, and security alerts — are not marketing and cannot be opted out of while your account is active.

Active account data is retained for the lifetime of your ac76 account. Following account closure — whether voluntary or at ac76's discretion — basic account records, transaction histories, and KYC documents are retained for a period of five years from the date of account closure. This retention period supports ac76's internal compliance obligations, enables investigation of any disputes or chargebacks arising after closure, and allows ac76 to enforce the one-account-per-person rule by identifying previously closed accounts. After the retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised aggregate data (with no link back to any individual) may be retained indefinitely for platform analytics purposes.

ac76's security framework includes SSL encryption for all data in transit; encrypted storage for sensitive data at rest; access control systems that restrict database access to authorised personnel only; session token management to protect against session hijacking; automated fraud detection systems that flag unusual account activity; and regular internal security reviews. Passwords are hashed using a one-way algorithm and are never accessible to ac76 staff in plain text. While ac76 applies robust security measures, no online platform can guarantee complete immunity from security incidents. In the event of a data breach that poses a risk to your personal data, ac76 will notify affected users as soon as reasonably practicable.

The ac76 platform is intended exclusively for adults aged 21 and above. ac76 does not knowingly collect personal data from any person under the age of 21. If ac76 discovers or is notified that personal data has been collected from an underage user, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe your child has registered an ac76 account, contact ac76 support immediately through the Help section of the website so the account can be identified and closed without delay.

When this Privacy Policy is updated, the revised version will be published on this page with an updated effective date. For material changes that significantly affect how your personal data is used, ac76 will endeavour to notify active account holders through an in-platform notification or by message to their registered mobile number. Your continued use of the ac76 platform after a revised Policy is published constitutes your acceptance of the updated terms. If you do not accept a revised Policy, you should cease using the platform and contact support to close your account.